Heluna Health Benefits Orientation

Benefits Orientation

To get started with the recorded webinar, click here to review the explanation of benefits at a time that is convenient for you.  Once you complete the webinar if you or your dependent(s) have any benefits related questions or need assistance in deciding which benefit plan option is best for you, please contact Synergy to assist in guiding you through your benefits election process.

The health of our employees and their families is vital to the work we do to ensure the health and well-being of our communities every day.  For this reason, we hired a “Benefits Concierge”, Synergy, to assist in guiding you through your benefits election process.  Synergy enrollment representatives are available to schedule individual sessions to review your benefits options, answer any follow up questions and assist you with your online enrollment on UKG (UltiPro).  No Computer? No Problem!  Synergy representatives will help you over the phone.  Just call Synergy at 858-282-0660. 

We are always looking for better ways to help you understand the benefits that are available for you and your family.  After you have made your benefits elections if you need assistance on what your benefits cover, please contact our Employee Support Center at 855-670-2222 or email to LosAngeles.ESC@ajg.com, Monday – Friday, 8am – 4pm.   A dedicated licensed representative will assist you with all your inquiries.

Call Synergy Now To Enroll!

Upcoming Events

Retirement Myths…

Attend an upcoming virtual session. Click Here to Register Today.

• Thursday, May 19, 2022
9 a.m. and 3 p.m. ET

• Tuesday, May 24, 2022
Noon, 2 p.m. and 4 p.m. ET

Click Here for Pre-recorded 403(b) Presentation.

How To Submit Your Documents

  • You may upload your completed forms by logging into UKG (UltiPro) then click  Myself > Employee Documents. You may also email your document to Benefits@helunahealth.org or fax to 562-222-7373.

Empower 403(b) Retirement Plan

  • Heluna Health is dedicated to help make planning for your future easier by automatically enrolling eligible employees in the 403(b) retirement plan. Therefore, upon eligibility, 6% of your pay will be automatically deducted from your paycheck pre-tax and invested in to your 403(b) retirement plan; unless you choose a different amount or decline to participate. To opt out of the 403(b) contribution or change your contribution, please call Empower Retirement at 800-743-5274.
  • You may increase or decrease your own contributions (employee deferral) at any time by following the below steps:
  • Go to Empower Retirement’s website at retiresmart.com.
  • Login > Enter your Username and Password > My Account > Contributions.  
  • If you have not created a RetireSmart account, call Empower RetireSmart at 800-743-5274.

COBRA Continuous Coverage Qualifiers

As a former Heluna Health employee, you may be eligible for COBRA. You have sixty (60) days from the date of the notice to reply to The Advantage Group with intent to continue insurance. Please click COBRA Information below to download more information about COBRA.

Life - Disability - Voluntary Plans Portability & Conversion Notice

If you or your dependents were enrolled in any of the benefits listed below, you have up to 31 days to apply to port or convert one or more of those policies.  Please click HERE for the Portablity & Conversion Notice.  The same notice will be mailed to you by The Advantage Group.  You may download the form(s) by clicking on the links below for each applicable plan, complete it and submit it directly to Mutual of Omaha. 

Should you have any questions or need additional guidance, please contact Gallagher’s Employee Support Center at 855-670-2222 or
LosAngeles.ESC@ajg.com You may also contact Barbara Schoonover at The Advantage Group at 951-506-1660 Ext. 218 or email her at bschoonover@flexasap.com